This won't fix the issue, but it helps the log files agree with our current source code. ![]() Do NOT uninstall first, this simply replaces your current executables with more recent versions, nothing else. You may see all your files queued for back up, but a majority of them should recognize they're already backed up, and "deduplicate" resulting in them updating on the server rather than re-uploading.įirst of all, if you installed more than 2 weeks ago, update to the latest Backblaze client by going to and downloading and installing over the top of whatever you have. It may take some time for the backup to complete the process and resume backing up. Once you have the new backup created in your account, you can follow these steps to Inherit your Backup State: Click the Backblaze icon (bottom right for Windows & top right for Mac) Click Inherit Backup State Log in using your account info Choose the backup you wish to continue (in this case, choose "your last backup name") To run the installer, you can visit this page here: ![]() Instructions on uninstalling Backblaze can be found here: Please ensure that all of your drives are physically plugged into your computer before following these instructions.įirst, uninstall and reinstall the Backblaze software in order to create a new trial backup in your account. An Inherit Backup State will resume your old backup on your new installation of the software. ![]() To further troubleshoot, I would like you to Inherit your Backup State. I've taken a look at the logs you've sent in. I had to uninstall and reinstall then inherit backup. Mine was stuck and after looking at apps, then log files etc etc.
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